TERMS OF SERVICE

Last Updated: March 26, 2024

Acceptance of Terms

By accessing or using EscrowVault ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

We reserve the right to modify these terms at any time. Continued use of the Platform after changes constitutes acceptance of the modified terms.

Escrow Services Description

EscrowVault provides cryptocurrency escrow services that hold funds in trust until both parties fulfill their obligations. Our services include:

  • Secure holding of cryptocurrency during transactions
  • Release of funds upon deal completion or mutual agreement
  • Dispute resolution services with human review
  • Multi-signature wallet security
  • Support for Bitcoin, Ethereum, USDT, and other cryptocurrencies

User Responsibilities

As a user of EscrowVault, you agree to:

  • Provide accurate and truthful information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Not use the Platform for illegal activities
  • Communicate honestly and in good faith with other users
  • Provide evidence and documentation when requested during disputes
  • Accept the final decision of our dispute resolution team

Prohibited Activities

You may not use EscrowVault to:

  • Engage in fraudulent transactions or scams
  • Launder money or finance illegal activities
  • Trade stolen goods, illegal substances, or prohibited items
  • Impersonate other users or provide false identity information
  • Manipulate or abuse the dispute resolution process
  • Attempt to hack, exploit, or compromise Platform security
  • Create multiple accounts to evade bans or restrictions

Violation of these prohibitions may result in immediate account termination and legal action.

Dispute Resolution Process

If a dispute arises between parties, our resolution process works as follows:

  1. Either party can open a dispute through their dashboard
  2. Both parties submit evidence (screenshots, messages, proof of delivery, etc.)
  3. Our team reviews all evidence within 24 hours
  4. A decision is made based on the evidence and Platform policies
  5. Funds are released according to the decision

Dispute decisions are final and binding. We strive for fairness but cannot guarantee outcomes favorable to any particular party.

Platform Fees

EscrowVault charges a 1% fee per deal, paid by the seller. The buyer pays nothing.

  • Fees are automatically deducted when funds are released
  • No hidden fees or surprise charges
  • Network transaction fees (gas fees) are separate and paid by the sender
  • Fees are non-refundable once a deal is completed

Limitation of Liability

EscrowVault provides services "as is" without warranties of any kind. We are not liable for:

  • Loss of funds due to user error (wrong addresses, lost passwords, etc.)
  • Cryptocurrency price fluctuations during escrow
  • Network delays or blockchain congestion
  • Third-party service failures (payment processors, blockchain networks)
  • Indirect, incidental, or consequential damages

Our total liability is limited to the amount of fees paid for the specific transaction in question.

Crypto Risk Disclaimer

Cryptocurrency transactions carry inherent risks:

  • Cryptocurrency values are highly volatile and can change rapidly
  • Blockchain transactions are irreversible once confirmed
  • Regulatory changes may affect cryptocurrency legality in your jurisdiction
  • You are responsible for understanding tax implications of crypto transactions
  • EscrowVault does not provide financial, legal, or tax advice

By using our Platform, you acknowledge these risks and agree to hold EscrowVault harmless.

Governing Law

These Terms of Service are governed by and construed in accordance with international arbitration standards. Any disputes arising from these terms will be resolved through binding arbitration.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: legal@escrowvault.io
  • Support: support@escrowvault.io
  • Telegram: @escrowvault